FAQs

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FAQUALITY ASK QUESTIONS

Some FAQ’s

What is the warranty policy of SRP remote controls?
SRP vouches on the best performance of the device if installed and used as per guidelines. SRP controls hold a warranty against defects in material and manufacturing over a period of one year from the date of purchase. During the course of the warranty period, the company will be responsible for due repair in case of any defect.

This warranty does not include consumable parts suchas batteries, fuses, buttons, relays, also this warrantydoes not cover defects caused by improper installation,improper or insufficient maintenance, unauthorizedmodification, improper operation, ignorance of
environment specifications. No other warranty is expressed or implied, except for
the above mentioned.

The remedies provided herein are the buyer’s sole andexclusive remedies. SRP CRANE CONTROLS (INDIA)PVT.LTD shall not be liable for any direct, indirect,special, incidental, or consequential damages.

What is the receiver power supply for SRP controls?

There are two types of receiver relays board for DC andAC power supply.
A.The voltage for the DC power supply is 12VDC.
B.There are four different transformers with differentvoltages for the AC power supply containing AC 24,48, 110, 220, and 415V.